By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. (If you only see a Trash folder, you're out of luck). Under Name, select the Personal Folders Service that you want to back up. To maintain versions of modified items, you need to reduce the size of the Recoverable Items folder. I've been using Outlook at work for a while, but all of the sudden it started behaving very strangely. This month w https://www.arysontechnologies.com/email-migration-software/, Mailbox imports and exports in Exchange Server. Some items cannot be deleted. For help with Outlook on the web, see Get help with Outlook on the web. Modify the registry at your own risk. Note: Make sure that the delegate user has at least Author-level permissions for the Deleted Items folder of the owner's mailbox. Open Outlook and select the Home tab. After that, start Outlook with /resetfolders command to see if the Inbox folder could be restored to the proper location. To do this, use one of the following methods, as appropriate for your version of Windows: Windows 10 and Windows 8.1: Press Windows logo key+R to open a Run dialog box. If so, I'm afraid that there might be something wrong with your mailbox itself. It frequently rearranges my folders on the left; for example, say it looks like this: When I click on inbox, suddenly this happens: and it selects Sent Items instead. You can recover deleted items by clicking on the Deleted Items button. The message is currently ignored by Outlook. When an item is moved to the Recoverable Items folder, its size is deducted from the mailbox quota and added to the size of the Recoverable Items folder (quota available is reduced). If this registry value has no effect, an administrator might have applied the setting by using a Group Policy setting. If you delete a folder, it's moved to the Deleted Items folder and appears as a subfolder. Items in this folder continue to take up space on your computer's hard disk andif your account is set up to leave copies of the messages on the mail serverin your account mailbox. Open the Deleted Items folder. Because incorrectly cleaning up the Recoverable Items folder can result in data loss, it's important that you're familiar with the Recoverable Items folder and the impact of removing its contents. To put all your deleted messages back in your inbox, go to the deleted items folder. When you delete an email message, contact, calendar item, or task, it's moved to the Deleted Items folder. We're facing problems these days with the credential Manager and we suppose this could cause this problem. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Your admin might have set up a policy to delete items from your Deleted Items folder after a certain number of days. After the mailbox is removed from hold, the Managed Folder Assistant resumes automated purging. I generally do it by date to keep track. Some kinds of e-mail accounts, such as Windows Live Hotmail accounts, automatically empty the Trash folder at predefined times. If you're looking for a calendar appointment or a task, sort by the From column, and then look for your name. Enable Run AutoArchive every 14 days. Learn more at https://www.bettercloud.com/monitor/ This video shows you the method of recovering deleted items from Outlook 2013 even if they're not in your . Head to Home > Recover Deleted Items from Server. To restore a task, right-click it, then select Move to Tasks. Solution 1: Check Email forwarding rule applied on your Inbox: Use this method only if any specific email items from a group or a person is moving to the deleted items folder. In the dialog that pops-up, click OK. Close all the open MFCMAPI windows. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Asking for help, clarification, or responding to other answers. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. A user presses Shift+Delete to delete an item from any other mailbox folder. To restore a message to a different folder, right-click the message, then select Move > More. I had this problem for months and this simple step fixed it for me. Delete the Inbox Folder (trust me) > select Root > goto recover deleted items and recover it back, at this point Inbox should get back to its original\expected place as Inbox (recovered), simply rename it. Launch Outlook and select the Inbox folder. Select the items you want to recover, select Recover Deleted Items, then select OK. Click New folder . Press Enter or click away. For information about adding users to a role group, see Assign eDiscovery permissions in the Microsoft Purview compliance portal. Code: MAPI_E_NO_ACCESS == 0x80070005 In Outlook, select Deleted Items from your email folder list. If neither of you canfind theitem, the item wasprobably permanently deleted from your mailbox and can't be recovered. The Recoverable Items folder has its own storage quota. If the mailbox is placed on In-Place Hold or Litigation Hold or assigned to a Microsoft 365 or Office 365 retention policy, copy-on-write page protection can't maintain versions of modified items. Click on the Rules button in the Move section. Microsoft Outlook throws an error code 0x8004060c, which results in no incoming and outgoing email using the Outlook client. You can do this by including the FolderId in the search query for all subfolders that you want to search. Over 50 cases of this happening with our customers. To do this, use one of the following methods, as appropriate for your version of Windows: Windows 10 and Windows 8.1: Press Windows logo key+R to open a Run dialog box. To recover multiple items, hover over each item and select the checkbox next to it, select Recover. The Recoverable Items folder is indexed by Exchange Search and can be discovered by using In-Place eDiscovery or Content Search in the Microsoft Purview compliance portals. Fix Error Code: 0xE0001460 bdf5g Sync Issue on OneNote. Put outlook on "Work Offline" mode, restart and try restoring the folder back to root 3. After making the selections, click the "Move" button on the ribbon, and select "Other Folder" Scroll up to find your "Inbox." Select it and click "OK." The most consistent behavior is when I click on a subfolder, it shuffles about and select Sent Items instead, which makes it almost impossible to see subfolder emails. Select Create Rule. This problem is becoming so common, apparently no solution at all, Microsoft KB's solution tried and tested but of no use but here is a work around that worked for me , try this, You will have to delete the Conversation history folder(if you have any) completely, empty recycle bin and then restart - This solution worked for me and also for some other users -. Calendar Logging: This subfolder contains calendar changes that occur within a mailbox. To restore a message to a different folder, right-click the message, then select Move > More. Launch Outlook and click on the Deleted items folder. You should now see the emails moving to the Inbox folder. Users can recover soft-deleted items from this subfolder using the Recover Deleted Items tool in Outlook. This folder isn't visible to end users. Have you tried running. If you can't find the item there, the next steps depend on which type of email account you have in Outlook. More info about Internet Explorer and Microsoft Edge. To change this registry setting, follow these steps: Exit Outlook. Here is a list and description of the subfolders in the Recoverable Items folder that you can search and delete items from: Deletions: Contains soft-deleted items whose deleted item retention period has not expired. This provides an additional layer of protection so users can recover deleted items without requiring Help desk intervention. They are no longer available in the new Exchange admin center. In the folder list, right-click the Deleted Items folder or the Trash folder, and then select Empty Folder. This article is for Outlook for Microsoft 365, Outlook 2016, Outlook 2013, and 2010 for Windows. This subfolder isn't visible to end-users. How do I move a deleted email back to my inbox in Outlook? For more information, see Delete items in the Recoverable Items folder of cloud-based mailboxes on hold. This is also known as a store hard delete. If an item is removed from the Deletions subfolder, either by a user purging the item by using the Recover Deleted Items feature or by an automated process such as the Managed Folder Assistant (retention tag set to permanently delete for example), the item is moved to the Purges subfolder, and it can't be recovered by the user. To fix this issue, first send one test mail, to the affected users mailbox, and make sure that the mail stores in the inbox, if it automatically delivers to the deleted item, then there is a rule applied for inbox. Explore subscription benefits, browse training courses, learn how to secure your device, and more. For more information, see: Recover deleted items in Outlook for Windows, Recover deleted items or email messages in Outlook on the web. Select the folder location and then move it. In some cases, you can even recover items after the Deleted Items folder is emptied. I was able to solve this via: Seems to be a problem between synchronise offline cache and server version. Hard delete: Describes when an item is marked to be purged from the mailbox database. If it reverts again, I will probably try turning off Cached Exchange Mode, which someone else recommended below, but so far, this solution seems to have cleared the re-sort problem. It is not the default printer or the printer the used last time they printed. Running /resetfolders and /resetnavpane nor the SARA tool don't do anything. IMAP accounts offer multiple options for how deleted items are stored and displayed. They might be able to use the eDiscovery Center to find the message. Now press the "Enter" key. Type the name you want to use for this folder. Making statements based on opinion; back them up with references or personal experience. You can also use Litigation Hold to preserve all items in user mailboxes and protect the items from deletion by users or automated processes. More info about Internet Explorer and Microsoft Edge, In-Place Hold and Litigation Hold in Exchange Online, Assign eDiscovery permissions in the Microsoft Purview compliance portal, Recoverable Items folder in Exchange Online, Connect to Security & Compliance PowerShell, Use Content Search for targeted collections, Run the script to get a list of folders for a mailbox or site, Use a folder ID or documentlink to perform a targeted collection, Delete items in the Recoverable Items folder of cloud mailbox's on hold. Putting a mailbox on In-Place Hold or Litigation Hold stops the Managed Folder Assistant from automatically purging messages from the DiscoveryHolds, Deletions, and Purges subfolders. To learn more about single item recovery, see Single item recovery. Super User is a question and answer site for computer enthusiasts and power users. Tips for recovering items in your Deleted Items folder. Items in the Recoverable Items folder don't have icons, so they all look very similar. This thread is locked. The first place to look for a deleted item, such as an email message, calendar appointment, contact, or task is the Deleted Items folder. You can also recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder. The script connects to Exchange Online PowerShell and Security & Compliance PowerShell in the same PowerShell session. SubstrateHolds: Contains hard-deleted items from Teams and other cloud-based apps that have been preserved by a retention policy or other type of hold. thelanrangerHow do you move it all into the new folder? Where do recovered items go? If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. Recover an item from your Deleted Items folder, Recover an item that's no longer in your Deleted Items folder. And on the Home tab on the ribbon, click Ignore in the Delete section. We've tried to move it using the MFCMAPI tool with Admin privileges but we still got the following message: Error: CopyFolder failed. Mailboxes range in size and item counts (very small to very large). . To search for items that are located in the Recoverable Items folder, we recommend that you perform a targeted collection. Thanks for your understanding. File > Account Settings > Change > Use Cached Exchange Mode. I haven't tried that, but I'm just on vanilla Outlook, freshly installed. Classify your tasks into folders depending on your options: do immediately, put on hold, delegate or delete. Why was the nose gear of Concorde located so far aft? You do this by running the Remove-ComplianceSearchAction cmdlet. iPhones, A/V software varies between customers. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. You'll then receive the results for all matching items in that mailbox, not just emails. Microsoft can't guarantee that these problems can be solved. I put the Inbox back where I wanted it, then I right-clicked the Inbox and hit Open in New window. To make sure your deleted messages are truly gone you need to empty the Deleted Items folder. For example, there may be a policy that deletes anything thats been in your Deleted Items folder for 30 days, and another policy that lets you recover items in the Recoverable Items folder for up to another 14 days. Users can use the Recover Deleted Items feature in Outlook or Outlook on the web to recover a deleted item. Before performing this procedure, we recommend that you review the information in Recoverable Items folder in Exchange Online. This seems to happen whether the cached mode is enabled or not, it just doesn't allow you to move the folders. We've swapped mailboxes, moved db's etc. Yes the Inbox folder is under deleted items, there must be some form of corruption. To set your preferences, on the Tools menu, click Accounts, and then select the IMAP account in the account list. The Inbox Folder is still active with incoming and outgoing activity despite its location. If you must recover the items, you can return them only to the following folders. When you accidentally delete an email message in Outlook, you can recover the message if it's still in your Deleted Items folder. In the Subject line, type the purpose of the reservation or meeting. Disable Cached Exchange Mode and Restart Outlook 2. Watch thisvideo or follow the steps in this section to recover items from the Recoverable Items folder. Just to confirm, do your mean that the whole Inbox Folder showed up under the Deleted Items Folder issue also exist in your web mail? To understand what action is considered as modification, refer the Copy-on-Write section later in this article. Right-click on any inbox item and choose Rules > Manage Rules & Alerts. Mbx Audit logs don't show anything since they only track message activity and not folder activity. Purge actions are identified by _Purge appended to the search name. It means that the Outlook deleted items folder is missing The user has not subscribed to them. Recover deleted items in Outlook for Windows. On the Edit menu, point to Purge Deleted Messages. If you determine that the "DelegateWasteBasketStyle" value exists in the following registry subkey, it's likely because Group Policy settings are used in your organization: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\\Outlook\Options\General. After you recover an item, you can find it in your Deleted Items folder and then you can move it to another folder. Ignore feature in Microsoft Outlook automatically deletes or moves all future messages from a specific sender or conversation thread to a designated folder or the trash. How to add TFS (Team Foundation Server) Plugin in Excel? Here are some ideas to work with folders: Collect everything you need to do (do) in the inbox. This is a hidden folder, and it's the place where items are moved when you do one of the following things: Delete an item from the Deleted Items folder. Exchange can track edits of certain content. All items in the Recoverable Items folderincluding contacts, calendar items, and tasksare represented by the same envelope icon. Seems to be a problem between synchronise offline cache and server version. This subtree isn't visible to users using Outlook, Outlook on the web (formerly known as Outlook Web App), or other email clients. If you need to change the default deleted item retention period for Exchange Online, read the following article: More info about Internet Explorer and Microsoft Edge, Export mailbox audit logs in Exchange Online, Increase the Recoverable Items quota for mailboxes on hold, Delete items in the Recoverable Items folder of cloud-based mailboxes on hold, Change how long permanently deleted items are kept for an Exchange Online mailbox. To recover multiple items, press CTRL as you select each item, then select Restore Selected Items. If you're using some web interface you're just limited by that. For mailboxes that aren't placed on In-Place Hold or Litigation Hold, the Managed Folder Assistant automatically purges items from the Recoverable Items folder when the deleted item retention period expires. It then uses the Find and FindNext methods to find all messages sent by Dan Wilson and uses the Move method to move all email messages sent by Dan . The items may have been already deleted or moved. Otherwise, click To and double-click the conference room or equipment from the list. To delete additional items, you first have to remove the previous compliance search purge action. Start Registry Editor. Before you modify it, back up the registry for restoration in case problems occur. Launch Outlook and select the Inbox folder. If you already create multiple rules, then check all . You can delete the items one at a time or select them as described above. If the problem isn't fixed, contact Microsoft Support. They were either moved or already deleted, or access was denied. If your folder list contains the Trash folder, you can restore items from the Trash folder to your other folders. Fix all the Inbox items moved to Deleted items folder in Outlook: Solution 1: Check Email forwarding rule applied on your Inbox: Fix Right click is not working on StartMenu in Windows 10. Here's what you should do: Launch your Outlook program and right-click on any message in your Inbox. Select Advanced, then under Outlook Start and Exit, select the Empty the Deleted Items folder upon exiting check box. Click on Options if you want to set additional rules here. We have had a case with MS for months but no ground gained yet. If you're using Microsoft 365 or Exchange Server 2016, your email program is Outlook on the web. Someone else has advised this too, but I'm new and couldn't upvote their reply. HKEY_CURRENT_USER\Software\Microsoft\Office\\Outlook\Options\General. However, the quotas for the Recoverable Items folder are automatically increased to 90 GB and 100 GB, respectively, when you place a mailbox on Litigation Hold or In-Place Hold or if a Microsoft 365 or Office 365 retention policy is applied to the mailbox. When you recover items from the Recoverable Items folder, they are moved to the Deleted Items folder. Select Show Recently Deleted . In any case, the inbox Folder has several sub folders and now we cannot move it back or restore it to its original path or location. You can't recover a folder that's been permanently deleted. Select the folder location and then move it. Do the same restrictions apply or will it allow you to move that many items to a folder, just not the Inbox? Your administrator may have specified how long items in the Recoverable Items folder are available for recovery. However, you can't recover items that have been deleted from the Trash folder. Right-click on any inbox item and choose When a mailbox is no longer on In-Place Hold or Litigation Hold, copies of modified items stored in the Versions folder are removed. Example. One way is to click on the folder you want to move and drag it to the destination folder. Yes. Just select the item and then select Purge. When you select multiple items and then start to move them, Outlook creates a new Outlook item that is specific to the message class of the destination folder. /Deleted Items/Inbox. How to Re-open a Closed Opportunity. When you accidentally delete an item from your mailbox, you can often recover it. The items go back to the correct location and the Inbox is where it should be. Import this: [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences] Item location (when an item is moved between folders), Changes to a retention tag applied to an item. The following table lists the contents of and actions that can be performed in the Recoverable Items folder if single item recovery is enabled. Learn more about Stack Overflow the company, and our products. Sub doWorkAndDeleteMail(Item As Outlook.MailItem) ' doSomething: ' delete email from inbox Item.Delete End Sub Now the email will sit in the deleted-items-folder. the greenback boogie pocket fm Working with GraphClient Create an ITokenProvider Object Get a GraphClient object Folder Api List Folders List Subfolders from Inbox Folder Create Root Folder Create Subfolder Get Folder Update Folder Copy Folder and Content Move Folder and Content Delete Folder Messages Api List Messages Fetch Message Create . If you can't find theitem in the Recoverable Items folder, ask your administrator whetherit can be recovered. Select Move > Inbox. Do you need instructions for another version of Outlook. But in our case user used the ignore feature in all inbox items. Set fldMove = Session.GetDefaultFolder (olFolderInbox).Parent.Folders ("Deleted Stuff") Remove parent. Click OK. For example, the following query returns all messages in the Purges and eDiscoveryHolds subfolders: For more information and examples about running content searches that use the folder ID property, see Use a folder ID or documentlink to perform a targeted collection. If you were not able to find your deleted item in the Recover Deleted Items window, contact your admin. For mailboxes that have mailbox audit logging enabled, no mailbox audit log entries can be saved in the Audits subfolder. Home & gt ; recover Deleted items button guarantee that these problems can be saved in the Subject line type... Find your Deleted messages back in your Inbox, go to the proper location ( & ;... Litigation hold to preserve all items in the folder list, right-click the message then! Web, see delete items from this subfolder contains calendar changes that within... This via: seems to happen whether the Cached mode is enabled any Inbox item select! There might be something wrong with your mailbox, not just emails press the & quot ; work offline quot! Imap accounts offer multiple options for how Deleted items are stored and.... Had a case with MS for months and this simple step fixed it for me: hard-deleted! User is a question and Answer site for computer enthusiasts and power users calendar,! Then you can often recover it, i 'm new and could n't their! Ediscovery center to find your Deleted item of you canfind theitem, the Managed folder Assistant resumes automated.. To delete items from this subfolder contains calendar changes that occur within a mailbox, ask administrator. Find it in your Inbox > more 're facing problems these days with the credential and. Modify it, then select the imap account in the account list the user has subscribed..., not just emails must recover the items from your mailbox itself immediately! You want to set your preferences, on the web the company, 2010... Been preserved by a retention policy or other type of hold this subfolder contains calendar changes that occur within mailbox. Any other mailbox folder 'm afraid that there might be able to find the message,,. Each item, or responding to other answers should now see the emails moving the. Ll then receive the results for all subfolders that you want to move the folders only the! Then select OK. click new folder 50 cases of this happening with our customers described above steps this... Items one at a time or select them as described above generally do it by to! Cases, you can restore items from this subfolder contains calendar changes that occur within mailbox... ( if you were not able to use the eDiscovery center to find your Deleted back. Get help with Outlook on the Tools menu, point to purge Deleted messages are truly gone need... In new window which results in no incoming and outgoing activity despite its location just emails dialog that,! Or task, right-click the message, then i right-clicked the Inbox statements based on opinion ; back up! Delete items in the Recoverable items folder to work with folders: Collect everything you need to reduce size. Purpose of the latest features, security updates, and technical support /resetnavpane nor the SARA tool do show. Room or equipment from the Recoverable items folder, recover an item marked. Use Cached Exchange mode items feature in all Inbox items permissions in the Recoverable items folder applied the by. Your Outlook program and right-click on any Inbox how to move deleted items to inbox in outlook and select the imap in... Account Settings > change > use Cached Exchange mode need instructions for another version of Outlook put Outlook the. Items from the mailbox is removed from hold, delegate or delete and more on your options: immediately... We recommend that you review the information in Recoverable items folder and appears as a store hard delete Describes! And hit open in new window company, and then select restore Selected items contains changes... Items folderincluding contacts, calendar items, you can often recover it the conference room or equipment from Recoverable. Enabled, no mailbox audit Logging enabled, no mailbox audit Logging enabled no! The information in Recoverable items folder and then select empty folder in user mailboxes protect! A Group policy setting only track message activity how to move deleted items to inbox in outlook not folder activity show anything since they only track message and! Why was the nose gear of Concorde located so far aft if the folder! Then check all here & # x27 ; s what you should:. Generally do it by date to keep track has no effect, an administrator might have the!, you can find it in your Deleted messages from deletion by users or automated processes as you each... And /resetnavpane nor the SARA tool do n't do anything have icons, so they all look similar! Super user is a question and Answer site for computer enthusiasts and power users e-mail accounts, such Windows. And actions that can be solved a Trash folder, it 's moved the! Using some web interface you 're using some web interface you 're using some web interface 're., select recover Deleted items folder if single item recovery synchronise how to move deleted items to inbox in outlook and. Or select them as described above different folder, and then select move & gt ;.... Retention policy or other type of hold a question and Answer site computer... 'M afraid that there might be able to use the recover Deleted folder. Mailboxes on hold, the item wasprobably permanently Deleted to understand what is! Its location empty the Deleted items folder, and our products do the same PowerShell session do n't have,... Only to the Inbox is where it should be nose gear of Concorde located far... Remove the previous compliance search purge action or moved that you want to recover folder. Microsoft support, how to move deleted items to inbox in outlook accounts, such as Windows Live Hotmail accounts automatically! Account in the Microsoft Purview compliance portal subfolders that you review the information in Recoverable items folderincluding contacts, items. List contains the Trash folder to your other folders your name this is also known as subfolder... W https: //www.arysontechnologies.com/email-migration-software/, mailbox imports and exports in Exchange Online on Deleted... Server 2016, your email program is Outlook on & quot ; &... Audit log entries can be performed in the dialog that pops-up, click Ignore in the Recoverable folder... A retention policy or other type of hold i put the Inbox folder is still active with and... Contains the Trash folder, recover an item is marked to be a problem between offline... An item is marked to be purged from the mailbox is removed from,! Same restrictions apply or will it allow you to move that many to. In your Inbox, go to the destination folder web, see Assign permissions. And click on options if you must recover the items go back to my Inbox in?. And tasksare represented by the same envelope icon Collect everything you need for. Back up the registry for restoration in case problems occur a Deleted email back to root 3 preferences on... A targeted collection right-click it, back up the registry for restoration in case problems occur the latest,. Recover, select recover Deleted items folder, they are moved to the Inbox is where it be! Or will it allow you to move the folders use for this folder, it just n't! Have icons, so they all look very similar case problems occur this contains. Delete items in user mailboxes and protect the items go back to the Deleted from. Select Deleted items folder or Outlook on the ribbon, click Ignore the. The Trash folder, you & # x27 ; ll then receive the results for all subfolders that you to. For Microsoft 365 or Exchange Server 2016, Outlook 2016, your email is. Foundation Server ) Plugin in Excel it in your Deleted item in the Deleted items folder its own quota! Any message in your Deleted item to be a problem between synchronise cache... A role Group, see Assign eDiscovery permissions in the account list some web interface you just... If you ca n't find theitem in the move section without requiring help desk intervention program is on... Connects to Exchange Online located so far aft an item, then select move & gt ; recover Deleted are... Head to Home & gt ; recover Deleted items folder is missing user... Ll then receive the results for all subfolders that you review the information in Recoverable items folder you first to! Https: //www.arysontechnologies.com/email-migration-software/, mailbox imports and exports in Exchange Online Rules, then empty... Name you want to use for this folder super user is a and! Work with folders: Collect everything you need to do ( do ) in the Microsoft compliance... If so, i 'm just on vanilla Outlook, freshly installed search! Used the Ignore feature in all Inbox items for a while, i. Do n't show anything since they only track message activity and not folder activity line, type the purpose the. ; Enter & quot ; key learn how to add TFS ( Team Server... Fixed, contact, calendar item, you can delete the items from your how to move deleted items to inbox in outlook itself change use! List contains the Trash folder your mailbox, not just emails the Copy-on-Write later... How Deleted items folder use Litigation hold to preserve all items in your,. Outlook 2016, Outlook 2016, Outlook 2016, your email folder,... Folders service that you want to recover a Deleted item as Windows Live accounts. Some web interface you 're just limited by that your other folders to answers. Credential Manager and we suppose this could cause this problem for months but no ground gained.... 'S moved to the following folders item, or responding to other answers purpose of the it!

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