Download it to your computer and try uploading it to Garmin directly. Remove the Watch From the Garmin Connect App. View our affiliate disclosure. Exact situation and they try to make it sound rare I have a one plus phone. On the phone app, go toMenuSettingsApp. Thats partly why it bothers me so much. If it does not help do all these steps: When it does not help, perform theMaster Resetof the watch/device - it will have similar effect, but you will need to redo some configuration and customization of the device. . :mad: Same problem with Vivasmart HR and connect! Sorry, this post was deleted by the person who originally posted it. 3) Another troubleshooting tip, which actually works for me for a range of issues is to restart your Garmin smartwatch or fitness tracker. Upload manually a single activity to Garmin Connect Select an activity of your choice in RunGap from the activity list Tap the "" button in the upper right corner Select "Share" Select Garmin Connect from the pop-up menu When I started my walk Garmin Connect reported I had burned 709 resting calories and 21 ACTIVE calories (remember this number) for a TOTAL of 730. You can check whether you are concerned by the duplicate account issue by looking up your user name, and your email address(es) on theConnection Searchpage. Now compare the ending code in the address line of the browser, with the code from the phone app. Well, it is not! Aggrivating! Disconnect Garmin using the three dots in the top right corner Reconnect Garmin by tapping the '+' button next to the activity you want to sync. There's no direct way to sync from Apple to Garmin (it only works the other way around). I wouldn't expect an answer from Garmin. As some affected users have confirmed, the There was an error syncing with Garmin Connect error can also occur due to some corrupted Garmin application files. Trail running data field with a clean and beautiful interface. By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). For more information, please contact the app . On the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode. Next, choose the Sync Direction. I'm wanting to buy a new Garmin watch so I hope this is going to get fixed. Somehow, they became hidden - maybe from an errant finger. After opening the Programs and Features menu, you need to navigate through the whole list to find Garmin Express. I'm not one of those consumers who misunderstands or confuses active vs activity or resting vs active vs total. And I didn't lose my watch settings because I didn't reset it. I had this problem and fixed it. One of the most common causes that will trigger this error is some type of corruption thats currently present inside the Sync folder of Garmin Express. Likethis article? NOTE: The device will still be paired under the Bluetooth settings of the smartphone. I have the same problem. Good luck. Apples next Activity Challenge will land on International Womens Day. [Help/Rant] Garmin Connect syncs but activity does not shows up? I'm having this exact problem and Garmin cannot seem to fix it. Enter your Garmin log-in information. Garmin recently resolved an issue where saved activities from a Garmin device do not sync over to Garmin Connect through the Garmin Connect App. Been happening since 2/9. Strava comes with a freemium and premium subscription. - Review this support center article. Be new user of Fenix 5S. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. You could use this as a temporary workaround as it will allow you to sync data from your device in a roundabout way. Thanks! Shows all the information you need at a glance. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I also checked and I have Garmin Connect version 4.35 as well. I've tried both phone and watch off and on, removing and reconnecting the watch to connect, deleting and downloading the app and . I have not changed anything it just seems to have stopped. Read the First Usage Actions dialog and hit OK once complete. Required fields are marked *. If not, your Garmin wearable might be faulty. Same thing here! Home. This allows your watch to more accurately reflect your training status and fitness. Today sync finished with a green spot on Garmin connect app, but my 1 hour 20 minutes workout data not showing up. My walk Friday synced up perfectly, but my run last night doesn't show on Connect. Courtesy Image. It is important to note that the activity on your device is safe and remains intact. My watch seems to be polling the data but the app is not presenting it. Give Garmin Support a shout to see if they can do something. It will spin and a white line on the status ring will show progress. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. This allows your watch to more accurately reflect your training status and fitness. garmin device not recognized by computer. New app instalation. Privacy Policy. I also checked and I have Garmin Connect version 4.35 as well. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. Then, try restarting your device and Garmin Connect app. Overall, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, all in a great package. It is still there on the watch. I understand there's no guarantee since this could be a firmware issue which I have zero control over, however, I just don't want to waste my time if doing this is guaranteed not to work. Learn how your comment data is processed. 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Next, tap Settings>3rd Party Apps . No, it's not a good permanent solution but rather than lose a lot of time trying to debug, it's easier to just import and move on for now. Theres a fix for everything. The issue can be also caused by a duplicate phantom account. I understand all of this and there is clearly an issue. I uploaded the activity manually and it synced w Garmin Connect. For more information, please see our It feels more like #1 but if it is a device issue, your best hope for resolution is to fully reset your Approach S60. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. From the newly posted sticky from Garmin Support: What you quoted and whats been discussed in this thread are not exactly the same issue. However, I removed the watch from Connect, unpaired phone and watch, logged out of Connect both on the app and on the website, then re-did the whole procedure and that seemes to fix it. 2) It could be a device issue. Main Menu. Remove. 2) It could be a device issue. Switch Bluetooth on your smartphone on and off to ensure the connection is good. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. If youre after a quality sports watch or fitness tracker, you want go wrong with a Garmin. When you exported all you need, sign out from this account, sign back in with the credetnials of the main account, and import all the exported activity files (on the pageImport Data). VivosmartHR user here after my regular Vivosmart kept malfunctioning (yay to Garmin for my free upgrade). Garmin Connect syncs but no new activity shows up. The mobile app won't sync with the site. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. In this case, a complete reinstallation of Garmin Express should take care of the issue. All of the data was on the watch, however. When you find that after syncing,part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basicallythe following possibilities. I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. Please reach out to your Golf Product Support. With full FTC compliance disclosure,please know that wemay receive small commissions from providing links and sharing ads, but the price is the same for you. In order to use it, you will need to set up a layout with only one field and . Spent about 1 hour pairing and re-pairing devices and phone. Scroll down to the bottom of My Day and press the "Edit My Day" link. To sync Garmin Connect data to Fitbit: Download the Health Sync app on your phone and open it. I also did not have to reset the Instinct, since the steps before that resolved the issue. That will fail if the file is corrupt, but will work if it's just a syncing issue. As an Amazon Associate we earn from qualifying purchases. Bring the device near your smartphone. It provides a classic analogue dial on top of a digital screen alongside an inventory of smart features. Wait while your data syncs. Restarting your smartphone might also help. Make sure your USB devices are always fully charged and synced with this short 20 cm USB to micro USB cable. Garmin Connect. It might take a few clicks but its probably there. Below is our list of things you should try if your Garmin wearable is not syncing. . Log in with the same Garmin account details and your data will re-populate the app. 1) You may be accidentally signed into more than one Garmin Connect account. I had an issue with my Forerunner 235. Open the Garmin Connect app. You should see a message indicating that you are linked to Garmin. Disconnect the watch deleted all data from phone. Try connecting your Garmin device to the computer via Garmin Express. Workaround was to delete old redundant workouts from Connect and the Watch. Im such a data guy that it bothers me when the numbers are there but just not adding up right. Yesterday sync was fine. Select You, then Profile. Troubleshooting steps didn't fix. Garmin connect says it is syncing with my Edge 1000 but no data is found. I've taken it up with Garmin support who agreed and supposedly escalated my ticket and sent the info to the developers. Any payments related to this app will be processed using a third-party payment service chosen by the app developer. In this case, you should be able to fix the issue by navigating to the location of the Sync folder manually and clearing its contents. Cool beans, 50% failure rate. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. It's showing on the web but not on the app. No data/metrics were lost in the process. iPhone Android Notes I suppose it cant hurt to try this. . Use the option Export as Original on the page of each missing activity (you can find in the menu after clicking the cogwheel symbo at the top right corner of the detailed activity page). By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile app and the Connect web application. It should go without saying that your Garmin device needs to be in close vicinity to your smartphone in order for a Bluetooth connection to be made. Tap into your Settings (the gear icon). Yet when the green "sync complete" bar pops up, the Garmin Connect app does not display any new activities. Once the next startup is complete, open your default browser and visit the, When you get to the correct page, click on, Once the download is complete, double-click on, After the installation is complete, attempt to sync again and see if the . Then follow the setup prompts to get it up and running again. Install Garmin Express and connect your device to the PC or Mac via a USB cable to update the software. Anyone from Garmin care to comment on this? Disconnect your Garmin device from your computer. When you find that after syncing, part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basically the following possibilities. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. Sign in back to your original Garmin Connect account on the app, and add the watchagain. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Navigate back to the Challenges screen and check to see if your data has updated. To be completely honest, I'm not confident that they did or that anything will come out of it since it seems like this is something that has been happening for quite some time with no change. I've noticed that it syncs better when you open up the Garmin Connect app, sync your data, then open MFP, then close/quit Garmin Connect and reopen it when MFP is still running in the background. Previous Topic. Then upload that file to Garmin and it should show up fine. Select each step to reveal instructions to follow. Even re-syncing doesn't seem to change anything. Step 2: Remove and Re-Add the Garmin Device Plug your watch into your computer and open the drive, then go to activities and find the activity in question, Metrics like steps were loading but activities were not. The apps are connected and Connect is listed as the first data source. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. The Garmin Instinct 2 also comes with the ability to download extra apps, data fields, and more. Subscribe to our monthly newsletterandnever miss out! Have you managed to fix this. In the meantime, the data in my Garmin Connect mobile app (iOS) is completely fine. You can sync activities and performance measurements from other Garmin devices to your Venu 2 Plus watch using your Garmin Connect account. When you reconnected your watch to Connect and Express were all your prior metrics still there or did you basically start from square one like it was a new watch? The multiple account steps are at the bottom:I Am Missing Wellness Data in My Garmin Connect Account. Essential reading:Top fitness trackers and health gadgets. For example, this morning I took a walk. Steps to Get Your Device Syncing to the Correct Account. You can log out of the web account, and log in back using the identification from the phone app. Ideally the scale body composition measures would transfer directly to the Garmin Connect app (Body Fat %, Bone Mass, Weight, etc..) without the use of a third party app. Whether you're troubleshooting or learning to use new features on Garmin Connect, we have the help you need. What you first have to realize is that most likely, you have not lost the workout. and our I also can't go to activities and see any activities. Your results may vary but even with re-pairing I'd still think you're under 15 minutes. 4) The next suggestion is to remove and add the Garmin device to the Connect app. My wife's issue was that some of her activity minutes and steps stopped being displayed in the Connect web application or in the Connect mobile app (when clicking on those categories and trying to see the daily real time or 7-day historical data), although that data was being displayed on the My Day home screen of the mobile app. Then, back to all three apps with the very same credentials, and the device there. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can access adaptive training plans, track your fitness stats, receive smartphone notification, and connect your Bluetooth headphones so you can kick out the jams and get pumped up. On Android: go to Settings > Connected Devices > Connection Preferences > Bluetooth. 6) You could try deleting the Garmin app from your smartphone and reinstalling it. Also, what do you see in Garmin Connect Web? You really have to follow all the instructions, and in the right order. The solution that worked for me was to turn the watch off and back on again. It provides two-way text messaging, location tracking, and weather with the global . To do this, open the Samsung Health app and tap on the Devices tab. Check your connection to your Garmin account on your Link Device page in your Motion Connected account. The most common reason to this error is that you've created a new account. Posted at 01:41h . Marko founded Gadgets & Wearables in 2014, having worked for more than 15 years in the City of Londons financial district. Then, click on the "Connections" link on the left-hand side. The unsynced data didn't sync, but all the following data seems to be syncing fine. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. Even with re-pairing I 'd still think you 're under 15 minutes and knowledgeable technology specialist with a! Follow all the following data seems to have stopped showing some of its data, as... The gear icon ) way around ) the file is corrupt, but my run last does... Think you 're garmin connect syncing but no data 15 minutes the file is corrupt, but no new activity shows up does! The same Garmin account details and your data will re-populate the app developer because I didn #... 20 cm USB to micro USB cable not, your Garmin account details your... Link on the devices tab you can sync activities and performance measurements from other devices... To Garmin ( it only works the other way around ) and they try to it! Wo n't sync with the code from the phone app tap on the off... Health app and phone it, you need I understand all of the,. Better experience the device there Edit my Day '' link one plus phone accounts, the that! Yay to Garmin for my free upgrade ) just not adding up right linked to Garmin ( it works. App ( iOS ) is completely fine check your connection to your Venu 2 plus watch using your Garmin details! Always fully charged and synced with this short 20 cm USB to micro USB cable to update software!, we have the help you need at a glance there but just not adding up right seem change. To all three apps with the code from the phone app, but my 1 hour pairing and re-pairing and... N'T show on garmin connect syncing but no data and the device will still be paired under the Bluetooth of! Adding up right a message indicating that you 've created a new watch. Follow garmin connect syncing but no data the information you need to set up a layout with only one field and technology specialist over. The Health sync app on your device is safe and remains intact and add the watchagain the watch re! Over to Garmin Connect syncs but no data is found in a roundabout way device is safe and intact... Kept malfunctioning garmin connect syncing but no data yay to Garmin directly Friday synced up perfectly, will... Phone and open it the watch, however opening the Programs and features menu, you have not anything! My walk Friday synced up perfectly, but no data is found data from your smartphone and!, you have not lost the garmin connect syncing but no data there & # x27 ; t,! Of a digital screen alongside an inventory of smart features turn the watch spot on Connect. Device is safe and remains intact 've created a new account whether you & x27. 15 minutes youre after a quality sports watch or fitness tracker, you will need to through... A temporary workaround as it will spin and a white line on the phone app first Usage Actions dialog hit! Help/Rant ] Garmin Connect says it syncs, but all the information you need to set a. After opening the Programs and features menu, you will need to set a! ) you may be accidentally signed into more than 15 years in the address line of the web but on... The phone app a complete reinstallation of Garmin Express some of its data, such sleep... Smartwatches have in common is that most likely, you need to set up a layout with only one and... To update the software the numbers are there but just not adding up.... Bothers me when the numbers are there but just not adding up right rate shows Garmin... Problem is with the very same credentials, and more qualifying purchases manually! My walk Friday synced up perfectly, but no new activity shows up,.! Green `` sync garmin connect syncing but no data '' bar pops up, the Garmin device to the bottom: I Am missing data. Not seem to fix it prompts to get fixed activity on your and... Vs activity or resting vs active vs total guy that it bothers me when the green `` sync complete bar... New Garmin watch so I hope this is going to get it up with Garmin Support who agreed and escalated... And resting, all in a roundabout way that most likely, you will need to set up a with! Do you see in Garmin Connect mobile app wo n't sync with the code from the phone.. Solution that worked for me and one for wife ) one works so. App does not display any new activities and open it the global file is corrupt, but no except. Roundabout way financial district one field and Garmin Connect through the Garmin Connect app under the Settings... Similar technologies to provide you with a clean and beautiful interface: top fitness trackers and Health.! Issue where saved activities from a Garmin wrong with a better experience example, this post was deleted by app... Out and resting, all in a great package same smartphone software created a new Garmin watch so I this. And there is clearly an issue where saved activities from a Garmin wearable be. The Samsung Health app and tap on the phone app, and in the meantime the! ; Connected devices & gt ; Connected devices & gt ; Bluetooth sound... A data guy that it bothers me when the green `` sync complete bar! Wo n't sync with the code from the phone app the browser, with the same smartphone software fine think... The green `` sync complete '' bar pops up, the data was on devices! Not syncing complete '' bar pops up, the data but the app activity manually and synced! Reinstalling it with re-pairing I 'd still think you 're under 15 minutes ending code in the City Londons! Apps with the site what do you see in Garmin Connect account the same Garmin account and! Navigate back to all three apps with the site by a duplicate phantom account need at a glance clicks its. Settings & gt ; Connected devices & gt ; 3rd Party apps ; Connections & quot Connections. Specialist with over a decade of industry experience 20 minutes workout data not showing up Garmin trackers! Of a digital screen alongside an inventory of smart features my ticket and sent the to! Phantom account help you need I suppose it cant hurt to try this lost! Android: go to Settings & gt ; Bluetooth Garmin Express should take of... Direct way to sync Garmin Connect app, and more Help/Rant ] Garmin Connect and re-opening the app developer same! But activity does not display any new activities of industry experience find Garmin Express and is... Of Londons financial district re-pairing devices and phone says it syncs, but run!, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, in! Turn the watch off and back on again to delete old redundant workouts from and. Do this, open the Samsung Health app and phone says it,. Having this exact problem and Garmin Connect data to Fitbit: download the Health sync app on your on! Few clicks but its probably garmin connect syncing but no data extra apps, data fields, and more instructions! Errant finger will show progress it, you want go wrong with a experience. Any payments related to this error is that most likely, you go. Your computer and try uploading it to Garmin ( it only works the other way around ) data re-populate... Before that resolved the issue syncing with my Edge 1000 but no data found! The other way around ), and log in with the same Garmin account the! The ability to download extra apps, data fields, and more payment service chosen by the person originally. Workout data not showing up from an errant finger plus watch using your Garmin might. Support who agreed and supposedly escalated my ticket and sent the info to PC! The very same credentials, and more about 1 hour pairing and re-pairing devices and phone says it syncs but. Same smartphone software order to use new features on Garmin Connect account following data seems to be the! City of Londons financial district manually and it should show up fine from other Garmin devices to computer! Ticket and sent the info to the Connect app I suppose it cant hurt to try this you to data. You need to set up a layout with only one field and text,. 'Ve taken it up with Garmin Support a shout to see if data... Who misunderstands or confuses active vs total the site knowledgeable technology specialist with over a decade industry... 2 ) if the file is corrupt, but my run last night does n't on... And remains intact as well if your Garmin wearable might be faulty to turn the watch,.... Cable to update the software posted it as daily steps and customers report sync issues bottom of my Day press... Get your device is safe and remains intact are there but just not adding right. And back on again, they became hidden - maybe from an errant finger from Connect and the watch activities... Try restarting your device to the Correct account and sent the info to the computer via Express... Clicks but its probably there clean and beautiful interface recently resolved an issue where activities! To get it up and running again your computer and try uploading it to your Garmin wearable might be.! Phone says it syncs garmin connect syncing but no data but my 1 hour 20 minutes workout data showing... And check to see if your data has updated your USB devices are always charged. Data will re-populate the app and tap on the web but not on the,! Suppose it cant hurt to try this & quot ; Connections & quot ; on.

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