According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. > Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Needless to say, I'm not impressed. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. EP8. Has 90% of ice around Antarctica disappeared in less than a decade? To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. A buddy brought me his very early emtb that was intermittently twitchy. Thats great. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. No connection issues found. I just experienced the E012 error. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. Errors on display . Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. Learn more about Stack Overflow the company, and our products. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. With the system powered off, check that your feel is NOT on your pedals. Shimano also claims this issue is. Hi! I suspected the magnetic pickup, as well. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Error W010 is caused when the motor temperature is higher than the normal operating temperature. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? The bike was inspected by an engineer from Shimano. Focusing on positive, responsible trail riding. The best answers are voted up and rise to the top, Not the answer you're looking for? I will remember to spray at intervals when I think of it! While the system. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. (But of course try unplugging and replugging everything.). On a mountain bike, that's not fit for purpose in my mind. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Until they do, it's not too much of an inconvenience. Shimano guy said it wasn't their native one. Same problem occurred again. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. ). Cant find anything online about fixing this issue. Took the bike to Balfe's Bikes workshop a couple of weeks ago. The bike shop will have a diagnostic tool but usually they just send the motor away. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Introducing the new Focus Jam2 and Sam2 your perfect match. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. This product was intended for electricians to use when joining aluminum wiring. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. More speed, more power, more fun! The last firmware that can make these changes is 4.0.2. You are using an out of date browser. I'm having problem with my shimano steps, E6010 controller. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. It may not display this or other websites correctly. MANUALS & TECHNICAL DOCUMENTS I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. rev2023.3.1.43269. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. To avoid the Shimano STEPS W013 error code follow these steps. Have more questions? The World's largest electric mountain bike community. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Have your receipt ready. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Just kidding. They will be more than happy to help you resolve the issue. EP8 EP800. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Create an account to follow your favorite communities and start taking part in conversations. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Hello, I have a problem with my Shimano steps. New shared architecture Drivetrain components from Shimano. Contact a team member to learn more: Contact Us Range: Luckily, I had photos of the bike as I left it in the bike shop.. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. Problem was the magnet (mounted on disc rotor). If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! It combines support for advanced features with a more traditional riding feel for a truly . Rode the bike about a week and now I'm getting the speed sensor error. This could happen due to the outside temperature, or the amount of assist the motor is providing. Left it in the bike shop but they couldn't find the problem. JavaScript is disabled. While the system. Power assistance is not provided during riding. If the situation does not improve, consult an agency/contact the place of purchase. Blow out the hole plug and add some dielectric grease. JavaScript is disabled. I and others have been getting E020 followed by E010 errors. Have you tried pressing the power button on the battery? > At first it was working but then after a while I got the notifications E014. The sound is the same, the motor works but you just hear it spinning. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. You are using an out of date browser. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Your country not there? Thats probably the way to go. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. The problem is that you don't know what the codes mean. How did Dominion legally obtain text messages from Fox News hosts? In the manual it's problem with the electrical connections. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. E-BIKE JavaScript is disabled. Connect and share knowledge within a single location that is structured and easy to search. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. Please take some time to look over our product and service related waiver. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. EXPLORE NEW GROUNDSReady to discover unchartered territory? Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. A system error was detected. > If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Location/look of magnet and sensor. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! What's the difference between a power rail and a signal line? Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. It often happens uphill. Sometimes I can restart it and other times I need to remove battery and re-install. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. The Orbea Rise was released with a 360Wh battery. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Do NOT power the system on while pedalling. It may not display this or other websites correctly. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. If this is not correct you will experience 010 issue. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. It only takes a minute to sign up. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? You must log in or register to reply here. The World's largest electric mountain bike community. Also choose from a wide variety of crank, chain and chainring options. The fix this error try the following. Press question mark to learn the rest of the keyboard shortcuts. agreed to let me try new battery but im not confident that will resolve the problem. Here are 3 common error messages, what they mean and how to solve them. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. An advanced braking experience for sager, more confident rides. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . You only need a PC and your mobile. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. How to fix Shimano STEPS W013 Error Code? After proper restart it was fine. I can also confirm this seems to match the times I have had this error. GRAVEL. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. I took another guys suggestion and cleaned the pins on the terminal block unit. Can't find anything online about fixing this issue. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Lol. This product was intended for electricians to use when joining aluminum wiring. HOME Looks like Vitus used something custom. Because we respect your right to privacy, you can choose not to allow some types of cookies. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time.

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